The recent class action suit against manufacturers and retailers over allegations that their front-loading washers were defective and susceptible to mold growth has reached an impasse. While appliance manufacturers and retailers such as Whirlpool, BSH Home Appliances and Sears Roebuck & Co presented a case that spoke of only a few consumers being affected by this ‘alleged’ problem, the Supreme Court voted in favor of the consumers and refused to hear the appeal arguments, but did not discuss why it had come to that decision.
The plaintiffs’ class action suit concerned front-loading washing machines that failed to clean themselves properly and developed mold and emitted musty odors. In an effort to gain more time for their appeal, attorneys for the appliance companies complained that the cited problems were not similar enough to be presented before the court at the same time.
The three companies presented a writ of certiorari, which questioned the authenticity of the class action suit, but they lost their case. Last March, a class action suit against Comcast, which ruled in the company’s favor failed to establish the expected precedent in this case. In addition to Comcast, the Supreme Court also ruled on past class actions suits against Amex and AT&T in favor of the defendants.
This decision represents a stride forward for consumers and a giant step back for corporations and large business groups, who hoped to ride on the wings of past Supreme Court rulings.
Class action lawsuits are often the sole means of enabling consumers, to remedy injustices committed by powerful, multi-million dollar corporations. In the words of former United States Supreme Court Justice William O. Douglas: “The class action is one of the few legal remedies the small claimant has against those who command the status quo.”
While the formation of mold and musty smells aren’t among them, there are some washing machine problems that can easily be addressed and make a visit from an appliance repair specialist unnecessary. One of these issues concerns detergent, which unless otherwise stated in your manual should be added BEFORE loading your laundry. Never go above the fill line on the cup as extra detergent creates too many suds, which negatively affects the rinse cycle and permits the build up of bacteria inside the tub.
No matter which brand of washing machine you may have in your home, occasional appliance repair is a fact of life. If you happen to live in the Manhattan-Bronx or Westchester areas of New York City, the man to call in your time of appliance repair need is The Appliance Doctor. His more than 30 years of expertise and his highly-trained staff of technicians can address any appliance repair problem pertaining to the operation of most appliances including: washing machines, dish washers, refrigerators, clothes dryers, stoves and microwave ovens.